Returns & Exchanges

At Innov8 Wholesale, we stand behind the quality of our electronics with a 30-day satisfaction guarantee for all bulk and individual orders. If your hardware is defective or does not meet your technical specifications, we provide a streamlined return process to ensure minimal downtime for your business.

Return Process

• 1.
  Initiate Request

  Log in to your wholesale account and submit a Return Merchandise Authorization (RMA) request through our support portal within 30 days of delivery.

• 2.
  Technical Assessment

  Our engineering team will review your request within 48 business hours to confirm warranty eligibility and provide a prepaid shipping label for defective units.

• 3.
  Secure Packaging

  Carefully pack the electronics in their original anti-static packaging and factory boxes to prevent transit damage, ensuring all cables and manuals are included.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects the inventory, we will issue a full refund to your original payment method or apply store credit to your account within 5-7 business days.